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Privacy Policy

Keystone CPA Professional Corporation (“the Firm,” “we,” “our”) is committed to protecting the privacy of visitors to our website in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), the EU General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA), as applicable.

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This policy applies only to personal information collected through our website and related online services. It does not apply to client engagements, which are governed by our Client Privacy Policy.

If you are located in the European Economic Area (EEA), we process your personal information based on:

  • Consent – when you accept cookies or provide information via forms.

  • Legitimate Interest – for website operation, security, and analytics.

  • Legal Obligation – where applicable.

Information We Collect

We may collect the following types of information when you visit our website:

a. Information You Provide Voluntarily

  • Name, email address, phone number, and any details you submit through contact forms or email correspondence.

b. Information Collected Automatically

  • IP address, browser type, operating system, referring URLs, pages visited, time spent on site, and other analytics data.

  • Information collected through cookies, web beacons, and similar technologies.

How We Use Your Information

We may use your personal information to:

  • Respond to inquiries and provide requested information

  • Operate, maintain, and improve our website and services

  • Personalize your website experience

  • Send updates or promotional materials (only with your consent)

  • Ensure website security and prevent fraudulent activity

Consent

We obtain your consent before collecting, using, or disclosing your personal information where required by applicable law. Consent may be provided in various ways, including:

  • Clicking “Accept” on our cookie consent banner

  • Submitting information through contact forms on our website

  • Continuing to use our website after being presented with this Privacy Policy

You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us at [Your Email] or adjusting your browser and cookie settings. Please note that withdrawing consent may affect your ability to use certain features of our website.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality

  • Analyze traffic and usage patterns

  • Personalize content and marketing (if consented)

You can manage or disable cookies through your browser settings or by using the “Manage Cookies” link in the footer.

Disclosure of Information

We do not sell personal information. We may share your information:

  • With service providers that help us operate our website (e.g., hosting, analytics, marketing tools), subject to confidentiality obligations

  • As required by law or legal process

  • To protect the rights, property, or safety of the Firm, our clients, or others

Some personal information may be stored or processed by trusted third-party service providers in jurisdictions outside of Canada. In such cases, we ensure contractual and technical safeguards are in place to protect the information in accordance with Canadian privacy standards, and the information may be subject to the laws of those jurisdictions.

Safeguards

We use administrative, technical, and physical safeguards to protect personal information collected through our website from unauthorized access, disclosure, alteration, or destruction.

Data Retention

We retain website visitor information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable laws. Generally, analytics and technical data are retained for 12–24 months.

Your Rights

GDPR (EEA Residents):

If you are located in the European Economic Area, you have the right to:

  • Access your personal data

  • Correct inaccuracies

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Request data portability

  • Object to processing

CCPA (California Residents):

If you are a California resident, you have the right to:

  • Know what personal information we collect, how we use it, and whether it is shared

  • Request deletion of your personal information

  • Opt-out of the sale of personal information – While we do not sell personal information, California residents may exercise their right to opt-out of the sale of personal information through our cookie management tool (“Manage Cookies”). , If you wish to change your cookie preferences after your initial selection, please contact us with ‘Cookie Preference Change’ in the subject line.

  • Be free from discrimination for exercising your privacy right 

To exercise any of these rights, contact us. We will verify your identity before processing requests.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with the revised “Last Updated” date.

Access and Correction

If you have questions or concerns about this Privacy Policy or our data practices, please contact Privacy Officer

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